Introduction:
GEPCO Complaint Numbers are know as Gujranwala Electric Power Company (GEPCO) serves millions of consumers across the Gujranwala region, ensuring a reliable power supply to homes and businesses. With growing demands, GEPCO has enhanced its customer support, making it easier for users to access their bill details.
file complaints, and resolve electricity-related issues. From the handy GEPCO bill calculator to dedicated complaint numbers, GEPCO is committed to providing seamless services to its customers.
GEPCO Complaint Numbers:
The Gujranwala Electric Power Company (GEPCO) is a major electricity distribution company in Pakistan, primarily responsible for providing electric power to the Gujranwala region and nearby districts. GEPCO manages electricity distribution, billing, and customer support services for residential, commercial, and industrial users, ensuring uninterrupted power and addressing consumer complaints.
Understanding the GEPCO Bill Calculator
For customers eager to understand their electricity bills, the GEPCO bill calculator is a helpful tool. This online service allows users to estimate their upcoming bills based on their consumption.
Steps to Use the GEPCO Bill Calculator:
- Visit the GEPCO official website and locate the bill calculator tool.
- Enter the required details, such as the number of units consumed.
- Click “Calculate” to get an estimated bill.
GEPCO Customer Support: Helpline and Services
GEPCO’s customer support is designed to address various issues, from billing inquiries to technical assistance. The company has set up dedicated helplines and a complaint number, especially for Gujranwala residents.
Ways to Contact GEPCO Customer Support:
- GEPCO Helpline: Available 24/7 to assist with emergency issues like power outages.
- Customer Service Centers: Located across Gujranwala for in-person assistance.
- Email Support: For non-urgent inquiries or document submissions.
Additional GEPCO Services
To make services more accessible, GEPCO has launched several online tools and a mobile app, enabling users to check their bills, track complaints, and even pay bills from the comfort of their homes.
GEPCO Mobile App Features:
- Instant Bill Check: View current and past bills.
- Payment Gateway: Securely pay your bill through the app.
- Complaint Tracking: Keep track of the status of your complaints.
GEPCO Complaint Number in Gujranwala
For a smooth complaint resolution, GEPCO has introduced a dedicated complaint number for Gujranwala. This number allows customers to quickly report issues related to electricity bills, outages, or meter malfunctions.
How to File a Complaint:
- Dial the GEPCO Complaint Number for Gujranwala: Dial 118 for emergency services or reach out to their helpline for general inquiries.
- Provide Necessary Details: Be prepared to give your name, account number, and details of the issue.
- Follow Up: Keep a record of your complaint number for future reference.
By using the complaint number, GEPCO ensures timely support, helping to improve customer satisfaction.
Common Complaints Addressed:
- Unscheduled power outages
- High bill discrepancies
- Meter reading errors
- New connection requests or transfer
FAQs:
1. What are the working hours for GEPCO customer support?
GEPCO’s customer support is available 24/7, especially for helpline and emergency services. Offices are generally open during regular business hours.
2. How can I calculate my electricity bill?
Use the online GEPCO bill calculator on their website. Enter the units consumed and click on “Calculate” to get an estimated bill.
3. Where can I find my nearest GEPCO office?
Check the GEPCO website under the “Customer Service Centers” section for a list of office locations in Gujranwala.
4. What should I do if my electricity is disconnected?
Contact GEPCO customer support immediately to report a disconnection. They will guide you on the steps to restore power.
Conclusion:
The GEPCO bill calculator and various customer support options make it easier than ever to manage electricity services in Gujranwala. From quick bill estimation to responsive customer service.
GEPCO is dedicated to ensuring a smooth experience for all users. By leveraging these online tools, customers can access real-time information and handle their electricity needs efficiently.